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MONTUNO DANCE COMPANY TERMS & CONDITIONS

We strive to provide a seamless and enjoyable experience for all our participants. To ensure clarity and fairness, we have outlined our policies regarding registration, payments, refunds, and class attendance. Please take a moment to review these guidelines to understand our terms and conditions thoroughly. If you have any questions or need further assistance, feel free to reach out to our support team.

 

Payment Policy

  • By purchasing services, you agree to pay the indicated fees.

  • Payments are pre-paid and cover the specified period.

  • Payments are fully refundable if a cancellation request is made at least 24 hours before the start of the class.


Class Registration Policy

  • Registration is confirmed upon payment by the student.

  • Registration on the spot is allowed, but availability is not guaranteed.


Class Cancellation Policy

  • To be eligible for a full refund, cancellations must be requested at least 24 hours before the first day of class.

  • Late cancellations incur a $25 fee.

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Drop-Ins Policy

  • Drop-ins are allowed if space permits and they do not disrupt the class.

  • Drop-in fees can be applied towards the current session or a monthly pass within the same session.

  • First-timers (no previous dance experience) may drop in the first two weeks of any 4-week Beginner session; after the second week, it is possible but not recommended.


Monthly Pass Policy

  • No refunds are available after purchasing the pass.

  • The pass is only valid for the 4-week session in which it is purchased.

  • The pass is non-transferable.

  • Team fees and workshops are not included.

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Private Lessons Policy

  • Booking must be confirmed upon payment.

  • Booking will be cancelled if payment hasn't been received at least 24 hours prior to the lesson.

  • Packages must be fully redeemed within six months from the day of the first booking.

  • Transactions are non-refundable


Credit / Refund Policy

  • Full refunds will be granted when the cancellation is requested no less than 24 hours before the start of the class.

  • No refunds, credits or make-up classes are provided for non-attendance after the first week of a 4-week session.

  • No refunds, credits or make-up classes are provided for non-attendance when registering as a drop-in.

  • Credits expire six months after issuance and are non-transferable.


Cancelled Classes by Montuno Dance Company Policy

  • If Montuno Dance Company cancels a class, makeup time or credit will be offered.

  • There are no refunds for cancellations due to weather, but makeup lessons may be offered.


New Student Policy

  • Experienced new students are encouraged to book an assessment.

  • Students can only move to a higher-level class after consultation with class instructors.

  • Montuno Dance Company may refuse enrollment if the student does not meet the required standard.

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If you have any questions or require further assistance, please do not hesitate to contact us.

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